Jan 162011
 

I had to reformat (and so wipe) my computer’s hard drive this week. Eeeek! Consequently I spent a good while on the phone to help lines in India. To my surprise and delight, each email and call ended with this closing: “Good karma”.

There’s an academic research paper about help lines in the Philippines that’s intriguingly called “I’d love to put someone in jail for this”: An initial investigation of English in the business processing outsourcing (BPO) industry”. It’s one of my favourite papers so I went searching for my copy tell you about it. But none of the files on my computer are indexed yet. Argh!  So I’ll store the thought away for later, and in the meantime, here’s wishing y’all jolly good karma.

 Posted by at 12:22 pm

  5 Responses to “Good Karma”

  1. Great title for a paper – it’s available here, by the way:

    http://www.engl.polyu.edu.hk/call_centre/document/CCCR_Paper05.pdf

    I always think karma is one of the greatest inventions of all time. I just wish we could see the score.

  2. […] This post was mentioned on Twitter by Karenne Sylvester, BELTfree. BELTfree said: via @vickihollett Good Karma http://ow.ly/1aTxtm […]

  3. Oh many thanks for that link, Tony. I’d come across it in an academic journal and didn’t know that it was available on line. That’s terrific!

  4. I’m reminded of some graffiti that said – My Dog(ma) just got run over by my Kar(ma).

  5. Ha! Love it, Chris

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