Have you ever heard statistics about communication like 55% of your message is conveyed by facial expressions and 38% by tone of voice and only 7% comes via words? And it sounds so scientific, so perhaps it might be true?
Well here’s a delightful video that explains the roots of some of those curious statistics. In this case it was a scientist who was specifically focused on how we convey feelings and attitudes rather than facts and information.
Many thanks to Chris Adams who knew I’d love this great link.