Jul 242009

Have you ever heard statistics about communication like 55% of your message is conveyed by facial expressions and 38% by tone of voice and only 7% comes via words? And it sounds so scientific, so perhaps it might be true?

Well here’s a delightful video that explains the roots of some of those curious statistics. In this case it was a scientist who was specifically focused on how we convey feelings and attitudes rather than facts and information.


Many thanks to Chris Adams who knew I’d love this great link.

 Posted by at 12:34 pm

  6 Responses to “Words matter”

  1. […] VickiHollett.com 24. Juli 2009 | Thema: Englisch, Schule | […]

  2. I like the way coincidence can suddenly put things together – your post, another blog, this video – and a small circle of ideas is established.
    I have been using a really good book at work recently and ashamedly never noticed the author’s name.
    It turns out to be Tech Talk!

  3. I have never really thought about this–thanks for posting this Vicki!

  4. Thank you for this post and the video link. I have always believed the ‘scientific statistics’ you quoted, but now I’ve got to reconsider.

    Actually, in the English textbook we use for school there is a text on body language speaking louder than words, talking about exactly those statistics. Next time I will teach it, I will also show this video and ask students to discuss their ideas. So thank you for a nice lesson plan 🙂

  5. Hi Sinikka. Thanks so much for stopping by and commenting. I’m sure you’re right – it’d make a great lesson. Let us know how it goes!

  6. Ha! Gosh Chris, the world gets smaller and smaller.

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