Vicki

Teacher of professional and technical English, writer and teacher trainer.

Feb 032011
 

When we need some help at work, who do we turn to? Well, someone competent who knows their stuff. I mean, we’d make sure to avoid the idiots who don’t know what they’re talking about, surely?
Wrong! It seems we’re much more likely to base our decision on how likable they are. There was a great bit of business research about it published in the Harvard Business Review about 5 years ago that you can read here. It found that given a choice between someone who knows a lot but is unpleasant and someone who doesn’t know much but is a delight, we generally pick the lovable fool over the competent jerk.

So there it is – empirical evidence that ‘we like to do business with people we like’. Useful stuff for us to bear in mind  in our business English classrooms perhaps…

 Posted by at 11:31 pm
Jan 272011
 

I need to thank all the folks who kindly let me use their voices and images in this video.

And I’d also like to mention something that troubles me about it. I hunted hard for audio and video materials and maybe I was looking in the wrong places, but I found no sources with non-native speaker (NNS) voices. It seems a bit absurd to have no NNS speaker voices in a video on ELF. But actually I think it might reflect the nature of our industry. NSs seem to get videoed more than NNSs! Perhaps we could rethink that?

But anyway, please put this date in your diaries! 14.00 (CET) on 7 February 2011. Click here to check your local time: Local time. Hope to see you there!

UPDATE: For those who cannot access youtube, you can also find the video at Vimeo here: http://vimeo.com/19269725

 Posted by at 1:50 pm
Jan 162011
 

I had to reformat (and so wipe) my computer’s hard drive this week. Eeeek! Consequently I spent a good while on the phone to help lines in India. To my surprise and delight, each email and call ended with this closing: “Good karma”.

There’s an academic research paper about help lines in the Philippines that’s intriguingly called “I’d love to put someone in jail for this”: An initial investigation of English in the business processing outsourcing (BPO) industry”. It’s one of my favourite papers so I went searching for my copy tell you about it. But none of the files on my computer are indexed yet. Argh!  So I’ll store the thought away for later, and in the meantime, here’s wishing y’all jolly good karma.

 Posted by at 12:22 pm
Jan 042011
 

It’s curious that we’re the only species who use language. A lot of research has been done with chimps of course, perhaps because they babble which is the precursor to speech with human kids. But it seems we might learn more about how language acquisition works from birds. So may I introduce you to Alex,  Griffin and Einstein, who can all attach meanings to the things we say. Definitely not bird brains, eh?

 Posted by at 9:17 pm
Jan 022011
 

Yes, you’re at the Learning To Speak ‘Merican blog.  I’ve changed the look so we should now have the ability to reply to specific comments and I can post wide videos. (I hope to have more videos in 2011.) I think I may have a bit of formatting work to do, so please let me know if anything about the new WordPress theme is driving you nuts.

A date for your diaries/calendars in 2011: At 14.00 (CET ) on Monday 7 February 2011, I’ll be chairing a webinar on English as a Lingua Franca (ELF) for BESIG (IATEFL’s Business English Special Interest Group). Jennifer Jenkins, who set everyone talking with her ground breaking research into ELF phonology has kindly agreed to be a panelist, along with Mark Powell, our favourite author and ‘lean English’ ELF skeptic. And internet willing, Barbara Seidlhofer, leader of the VOICE (Vienna-Oxford International Corpus of English) project and the world’s foremost authority on the lexico-grammar of ELF, has also kindly agreed to come. Lots of other key figures will be stopping by, such as Almut Koester, Susanne Ehrenreich, Jeremy Comfort, Ian McMaster, Robin Walker and many more. So we have a star studded line up and with an internet connection, you can come too. I do hope you can make it. More joining details here.

And finally, I’d just like to say a big thank you to all my readers in 2011. I’ve made some great new friends via this blog and you’ve given me lots of great ideas and good chuckles. Please keep coming back and I wish you all a very happy, healthy and prosperous 2011.

 Posted by at 11:35 pm
Dec 192010
 

Carl Dowse has put videos of Mark Powell’s plenary from the recent BESIG conference up on Youtube. It was such a terrific talk, just in case you missed it, I’ve stuck all the videos at the bottom of this post.

There are lots of great jokes and ideas here and I love Mark’s pragmatism. Like ‘English as a lingua franca’ (ELF) researchers, Mark is urging us to set sensible priorities for what we teach and it makes a lot of sense. For the many English learners who won’t be needing English to communicate for native speakers (NSs), why faff around with frilly stuff that will have little value when we can go ‘lean’.

Mark had me chuckling with what he had to say about business English text books’ obsession with phrase banks. (Video 4 below) Ha! Yeah, they bother me too. I enjoyed hearing his current thinking on the lexical approach (Video 3) and would have loved to hear more on that. And I also enjoyed his thoughts on performatives, hedging and indirectness. (Video 1 below) He describes a class with French and German speakers where his students were converging on forms that worked for all. Speech accommodation like this seems to be a key feature in ELF conversations.

There was something that puzzled me though. After enjoying watching Mark argue what seemed like an extremist ELF position in the early part of his talk (“The German version works better”), I was surprised to hear him to dismiss ELF as “just pretty obvious” at the end. (Video 5 below) Does anyone else find this puzzling?

So hat’s off to the BESIG BOT for capturing this gem on video for us and hats off to Mark for giving us lots to think about and lots of fun.  And, as always, I’d love to know what you think.





 Posted by at 5:14 pm
Dec 112010
 

I posted a riddle last Thursday and Jessica and Darren cracked it right away! Ha! You guys are so sharp!

Yeah, the book I was talking about was The Phonology of English as an International Language: New Models, New Norms, New Goals (Oxford Applied Linguistics)

The author was Jennifer Jenkins.

The unattainable standards we were striving for were a NS accent, and often received pronunciation or general American.

The things Jenny identified as really important for speakers of English as a Lingua Franca were:

  • the consonants (except voiced and voiceless TH)
  • consonant clusters (especially word initial)
  • vowel length (especially when the vowel is followed by a voiceless consonant, which shortens it)
  • sentence stress (also known as tonic or nuclear stress)

There’s a terrific interview with Jenny over at Darren Elliott’s superb ‘the lives of teachers’ blog. And very excitingly Jenny has agreed to be a panelist in a forthcoming BESIG panel discussion on ELF. Wehey! (More details on that later.)

Many thanks to Robin Walker for helping me get the pronunciation stuff right above. (Hoping to bring you more from Robin later!)

I’ve never really understood why Jenny’s work has attracted the controversy it has. Did I miss the point? It seems so benign and practical to me. Anyway, I’m interested in BELF (business English as a lingua franca) and I plan to be writing more about about that. So please stay tuned.

 Posted by at 10:30 am
Dec 102010
 

HourglassAbout ten years ago, my editor passed me a book that she had commissioned and edited for OUP’s applied linguistics list. The author had done some very practical research and, from my perspective, the book was essentially about time management. She had understood a major problem we face when we’re learning and teaching a language: there’s so much to do and there aren’t enough hours in the day. So she’d set out to discover where our time and effort would best be spent and help us prioritise our work.

The book was a refreshing read. The author didn’t tell us to strive for the unachievable. She pointed out that most of us could never reach the standards we were aiming at. Her solution was not to lower our standards, but to re-examine them. For many of us, to achieve our goals there were things we had to do and others that made no difference. She worked out which were which by studying conversations between non-native speakers and noting what worked and what failed. In this way, she identified what really mattered for most learners of English, so we knew where our energy would be best spent.

• What was the book?

• Who was the author?

• What were the unachievable standards we were all striving for?

• What were the things she identified that really mattered?

• Did you like the book too?

(Please post your answers in the comments and I’ll post mine on Saturday!)

 Posted by at 3:32 am
Nov 272010
 

Back in the eighties I taught at a large business English school where amongst other things, I was responsible for hiring and timetabling teachers and developing resources. Materials-lite lessons were often a good way to go in the context we were working in. (Our term for it then was ‘minimum input, maximum output’). Teachers were always hunting for ideas, so I shared some in filing cabinets and some of my colleagues did too. After a few years I sent a batch off to some publishers and they later turned into a book called In at the Deep End (Speaking Activities for Professional People)

 

The activities and frameworks had no texts or language content when we submitted them. We explained that the content would come from the students, and the teachers would then work with the language that came up. (We didn’t have a term for emergent language back then, either). The publishers insisted that a few functional phrases and grammary-looking boxes were inserted, but they didn’t require us to add texts, so there was no reading nor audio.

Looking back, that was very hard core line to follow and I’m grateful to Oxford University Press for letting us explore it. No dogme-ists today would suggest there should be no texts. It runs counter to an obvious truth: to learn new language, students need to be exposed to it somewhere, so either via listening or reading.

 

Do I still like to teach lessons that draw on the learners for content today? Heck yes. Obviously it has strong appeal for me, and in the contexts in which I’m working, it’s still often a good way to go. Are there times when I don’t? Why yes. For example, I sometimes prepare students for advanced management courses at the Wharton School where they will need to have read lots of lengthy business case studies and follow lectures. I don’t see how we’d be doing our jobs if we didn’t give those students ‘materials-heavy’ lessons. There’s a lot of specific vocabulary to learn very quickly, and there are features of discourse and genre that I can’t see a way to highlight without extensive listening and reading. Is materials-heavy as enjoyable and motivating for the students or us? Quite possibly not, but we all know it’s our job and get on with it. It sure beats the alternative.

 

And when you look around the diverse world of ESP, I don’t think this kind of situation is uncommon. Back in the eighties, I thought our student driven conversational approach would be best in all contexts. Twenty five years on, I feel like there are a lot of shades of grey and I’ve learnt more about successes achieved with genre-based approaches, lexical approaches, task based instruction, case studies, CLIL, and other methodologies.

I’ve also met a lot of different stakeholders involved in training. As teachers, I think we may tend to focus on our students’ needs because they are the people we have most contact with. But the students’ company (which is often footing the bill) may have its own rather different needs. I may not have always agreed with some of the other stakeholders, but many have been bright, caring people with legitimate concerns that I think we have to address too. Evan Frendo made a tongue in cheek blog post illustrating this point this week. You can read it here.

 

 Posted by at 12:44 pm
Nov 182010
 

Forensic linguistics is a sexy field. If you’re trying to work out who sent a text message or ransom note, or made an obscene phone call or bomb threat, or if there’s doubt about whether the deceased really wrote that suicide note, these folks will look at the language and help you figure it out.

Here’s a 10 minute extract from a lecture by one of the world’s top forensic linguists, Professor Malcolm Coulthard.

(If you get hooked, a full version of the lecture -it lasts an hour- can be seen here at Aston University’s website)

There’s a popular detective show called ‘Bones’ on US TV about a forensic anthropologist who looks at human remains to work out whodunit. And in another called ‘Lie to Me’, the hero uses facial recognition to figure it out. Surely linguistics is a much more interesting and credible science?

Somewhere waiting to happen, there’s a hit TV series with a linguistic detective as our hero/heroine. They would need to be an engaging character though, and they’d probably need to interestingly flawed in some way. But how might a linguist be flawed? Any thoughts on what they could be like? Does anyone fancy writing it?

 Posted by at 5:41 am