Vicki

Teacher of professional and technical English, writer and teacher trainer.

Dec 092009
 

English as a Lingua Franca (ELF) seems to be a very accommodating kind of English. It’s spoken by people with different abilities in English using non-standard forms and bringing different sociopragmatic norms to the table. Heck, you’ve got to be accommodating to speak ELF.

ELF conversations seem to be characterised by folks trying to get along, and if they can’t understand what someone’s saying, rather than fix it they’ll often let it pass. I do this all the time myself when I’m speaking French – smile, nod and hope all will become clear later. And of course I do get caught out, but it’s surprising how often I get away with it.

I’ve just come across a terrific MA dissertation by Matthew Watterson on communication strategies in trouble talk in ELF  – available on the web here . (Free research!) The ELF speakers in Matthew’s study often cited ‘face’ issues as their reason for not fixing things. It was going to be embarrassing to stop the course of the conversation to negotiate meaning, so why do that unless you absolutely have to?

Here is Jay Leno (a ‘merican native speaker)  with a tale about not fixing things:

Ah, sadly the video has disappeared since I posted it. _ sorry folks!

So what caused Jay’s breakfast woes here? Could they have been avoided without anyone losing face? And is anyone in particular responsible: the chef, Jay or someone else perhaps?

And I wonder if we all need to be equally accommodating here when we’re divvying up the responsibility for locating and avoiding pitfalls and fixing things? Or might native speakers bear extra responsibilities for achieving shared meaning?

 Posted by at 10:09 pm
Dec 042009
 

suitcases.jpg by Phineas H.

My belated ‘merican thanksgiving list:

Firstly, I feel thankful for all the wonderful folks I’ve met in the last three weeks – dear old friends and new. And what a privilege to present in Paris, at BESIG and all over Poland – wow! Recesssion or not, ELT and business English is buzzing with energy, creativity, generosity, professionalism, warmth… I’m in awe.

Secondly, it was such fun to meet virtual friends face to face at last – folks I’d been wanting to meet for ages! This (just partial) list included the energetic Heike Philp and Holly Longstroth of Lancelot School, the enthusiastic and sharing Shelly Terrel ,@TEFLpet, and Kenny Christian (English Profi), the business English teacher training blogger Carl Dowse (please blog more Carl) and the first class ESP blogger, Jeremy Day. And a real treat for me, Karenne Sylvester, (what a gem!) who even took time out to sort my tweet deck for me so I can now follow conversations better on twitter.

And thirdly, I’m very thankful to Anne Hodgson who has set me a new task on this blog by raising the question of ways into pragmatics. I’m really not sure how we can best teach some of the stuff that’s arising in conversational analysis and sociolinguistics, but I love your idea Anne! And I’ve got lots of thoughts – some of which I’m sure could work and some of which will need readers input and help. So here’s my goal for a new strand to this blog… practical ways we can upgrade how we teach functions and help folks get along better. 

And fourthly and finally – I slept in my own bed last night. Ah….! S’wonderful!

PS. Just came across this video of Karenne talking about Twitter and social media that I think Carl must have made at BESIG.

 Posted by at 8:39 pm
Nov 112009
 

Apologies for my temporary silence on this blog, and please forgive any lag before your messages appear. I’m off and away on a very exciting trip to Europe where I’m topping up on Brit-speak.

Here are some of the wonderful places I’m heading. Please say ‘hi’ to me if you see me on my travels, and be sure to check back when I return in December. Oh, and happy Thanksgiving!

balham tube station by rjw1.

Les-Salons-de-l'Aveyron

Plaza del mercado de Poznan by jtoledo.

Warsaw by Kamil Porembiński.

Cloud Square by Arenamontanus.

woodlands

See y’all soon.

 Posted by at 11:15 am
Oct 292009
 

earth

Many thanks to Darren Elliott for raising some interesting questions about English as an International Language (EIL). Here are my initial thoughts on them, and please chip in folks and add your answers too.

 

1. Is it right for language teachers to impose the communication style of a native speaker culture on the language learner?

No. And actually I’m not sure how it would be possible, even if we wanted to. But I do think we should be providing information on different communication styles. That way the learners can better understand where the folks they’re trying to communicate with might be coming from, and make more informed decisions about what they want to do.

2. Does English as an international language mean that we all have to do business like the Americans?

I don’t think there’s anything prescriptive about EIL. There are lots of different Englishes and American is just one of them, albeit a pretty influential one. I see EIL research as useful for informing us about what we should be spending classroom time on – what’s likely to provide learners with the biggest bang for their buck, as it were.

3. And what happens when a Greek talks to a Korean?

Yes, English might be used by a Greek talking to a Korean, or a Dane talking to a Saudi or a Thai talking to a Brazilian – there are so many combinations. And we could just throw up our hands in horror and say it’s all too complex and we should restrict ourselves to native varieties and not bother looking at what communication issues might arise. But I think this would be a bit of a cop-out. A lot of my students use English to speak to other non-native speakers.

Central to EIL research is the idea that there are core features of English which are essential for intelligibility – otherwise English couldn’t function as an international language or lingua franca. They might be pronunciation features or lexico-grammar features or sociolinguistic features. We’ve tended to hear more about the first two, but there are folks doing research into the last one as well.

I’m hazarding guesses here, but I think to explore core sociolinguistic features we’ll need to address issues like politeness, turn-taking, indirectness, and compare how we accomplish things like showing approval, negotiating disagreements, and getting people to do what we want. And it’s not easy because a lot of the language we use for discussing these things is culturally loaded. But more on that another day…

Over to you…

 Posted by at 5:07 pm
Sep 112009
 

There’s a famous experiment where you show a three year old kid a smarties tube and ask what they think is inside. They’ll probably say ‘smarties’. (Smarties =BrE chocolate sweets, rather like M&Ms) Then you open it, and show them there are pencils inside. Next you close it up again and ask, ‘If Mummy saw this tube, what would she think is inside?’ The three year old will probably say ‘pencils’. It won’t occur to them that Mummy might be fooled by the packaging in the same way that they were.

Try the same thing with a five year old and ask the same question, and most likely they’ll say there are smarties inside. So somewhere between the ages of 3 and 5 kids seem to work out that other people can have a different set of beliefs and understanding from their own, and they develop the ability to think about another’s thoughts.

I’m intrigued by how this theory of mind develops – or doesn’t develop. It has often been studied in relation to people on the autistic spectrum who may interpret remarks very literally. So for example, if someone asks ‘Is that your jacket on the floor?’ they might just think it’s an enquiry about whether the jacket belongs to them and fail to recognize a request to pick it up. Before we can begin to understand another speaker’s intentions, we have to understand that they can have beliefs and desires that are different from our own.

Scientists have identified the bit of the brain we use to think about the thoughts of others. I’ve just watched a video where I’ve learnt that this bit of our brains is also involved in making ethical judgments. It’s a talk by a neuroscientist, Rebecca Saxe, in which she describes how applying a magnetic pulse to the right temporal parietal junction can change our normal moral judgments – largely for the worse it seems. Here’s hoping Rebecca continues to refuse calls from the Pentagon.

 Posted by at 6:54 pm
Aug 092009
 

Here’s a video of the world’s air traffic over 24 hours:


Find more videos like this on Virtual Round Table  (Thanks for this, Heike!)

Important things are happening in Aviation English. The International Civil Aviation Organization has introduced global language proficiency standards for pilots and air traffic control staff. Everyone’s  supposed to comply by 2011 and get up to a ‘Level 4’ so the race is on to meet the deadline.

There are problems with the standards (and their application) but lots of effort is going into getting pilots and ATC staff trained up and there are some very committed people in the field. Heike’s link above leads to videos of Henry Emry, the author of Aviation English, who is a good example.

I think Keith Morrow was right when he said:

“The really big idea of the CEF – more revolutionary in its implications than anything to do with descriptors of language levels – is that learners should be helped to think about their own learning, and that teachers should be helped to think about their own teaching.”

Who knows where a process of  thinking about learning and teaching could lead us here. But my hunch is it’s towards a deeper understanding of the nature of decision making and people skills  and I find that very exciting.

 Posted by at 9:03 am
Jul 302009
 

A curious issue emerged as I was writing some grammar notes today.

We generally pronounce years before 2000 in two parts. So 1999 = ‘nineteen ninety-nine’

But when the century turned, we began talking of thousands. So 2008 = ‘two thousand (and) eight.’

We don’t do that when we’re talking about previous centuries. So 1908 is usually ‘nineteen oh eight’ rather than ‘nineteen hundred (and) eight’.  

So how are we going to pronounce the next decade?

I thought I’d ask a few folks and emailed around. I discovered that Brits include the ‘and’ in the ‘thousand’ expressions and Americans usually don’t – no surprises there. But in my teeny survey, there was a mix when it came choosing between:
a. Two thousand (and) ten
b. Twenty ten

changing_years_1

changing_years_2

So currently two systems are in operation. Should we tell students to take their pick? I’m not sure that’s helpful because one’s bound to win. Think of 2001. It’s ‘two thousand and one’. ‘Twenty oh one’ is not an acceptable alternative.

A situation of ‘no change’ would be speakers  maintaining the one-number current system. But we have Brits talking about the twenty twelve Olympics and Obama’s 10 year health reforms are discussed in relation to twenty twelve/thirteen/etc. There’s language change in operation here and the movement’s back towards the two-number system.

So happy twenty ten folks, and if you’d like to add your voice…Click Here to take survey and I’ll update the stats later.

 Posted by at 10:13 pm
Jul 242009
 

Have you ever heard statistics about communication like 55% of your message is conveyed by facial expressions and 38% by tone of voice and only 7% comes via words? And it sounds so scientific, so perhaps it might be true?

Well here’s a delightful video that explains the roots of some of those curious statistics. In this case it was a scientist who was specifically focused on how we convey feelings and attitudes rather than facts and information.

 

Many thanks to Chris Adams who knew I’d love this great link.

 Posted by at 12:34 pm
Jul 152009
 

If you want to know what’s happening in the English language teaching blogosphere, Karenne at Kalinago English is  a ‘must visit’  site. She is running a blog fest. Her concept is ingenious – for old hands at ELT blogging and complete newbies like me to share our experiences with our colleagues.

But argh – what to do if you’re still stumbling around in the dark, like me. The deadline approached. And then it struck me. Folks – I have had the privilege of meeting Kareene virtually. Here is my first meeting with this warm hearted and hard working communicatons professional:

 

Kareene, thank you for connecting people to people, and ideas to more ideas.

 Posted by at 4:29 am
Jul 112009
 

Chris Sollett raised an interesting question about non-verbal communication (thank you so much, Chris) . He was referring to a crew resource management (CRM) training site I’d linked to that claimed:

7% of all communication is accomplished Verbally.

38% of communication is the result of unconscious signals and readings, such as tone or sound of voice

55% of all communication is achieved through Non-Verbal And Symbolic means (body language.)

Chris asked:

What does this mean for a teacher, should we be putting less effort into verbal communication and working more on the other 93 per cent?

I don’t understand how anyone can quantify how much information gets communicated verbally and non-verbally. So I feel very skeptical about the stats on that site. That said, we never stop communicating whether we’re saying words or not, so for example, silence can speak volumes. I love the way that site challenges some common assumptions about communication. eg.

Assumption #1

Do you assume that the message sent is the same as the message received? …

Assumption #2

Do you assume that you communicate only when you consciously choose to do so? …

Assumption #3

Do you assume that meanings are inherent in words? Or do you assume that meanings originate in people? …

Assumption #4

Do you assume that the communication process ceases after the message has been received? …

Assumption #5

Do you assume that if a communication breakdown occurs, it is invariably the recipient’s fault? Or do you assume that a communication breakdown may be a function of your own communication style? …

How more meaning gets conveyed than with just the words spoken is central to pragmatics. Helping people convey meaning is central to ELT /TESOL. So   pragmatics needs attention in my view. That said, vocabulary (and other stuff like grammar and pronunciation, obviously) is important for meaning as well, so we can’t sling the baby out with the bath water. They all seem inextricably entwined to me.

I think CRM is very revealling about ‘best practice’ in communication. For example, CRM indicates that message abandonment is a serious problem in conversations amonst NSs. Here’s a cockpit conversation from a plane that wasn’t going fast enough at take off:

First Officer: Ah, that’s not right.
Captain: Yes, it is, there’s 80 [referring to speed].
First Officer: Nah, I don’t think it’s right. Ah, maybe it is.
Captain: Hundred and twenty.
First Officer: I don’t know.

It wasn’t right, and the First Officer’s muting his concerns led to the plane’s stalling and crashing into a Potomac River bridge, killing all but five people on board.

Message abandonment problems are likely to be amplified in intercultural communication (see here). So how to address this stuff in class seems like a really important question to me.

Oh, and another lesson to draw from CRM is that language to do with building relationships really matters. But that’s something for another day…

 Posted by at 6:15 am